Last updated 5 August 2026
1. What we collect, and why
We collect only what you send us: the name, WhatsApp number or email address you make contact with, and whatever you choose to tell us about your business. It is used to reply to you, prepare a quote and run the project. We do not sell, rent or trade it, and we do not add you to a mailing list.
An enquiry is kept for as long as the conversation is live and deleted once it is clear no project will follow. Records for work we have invoiced are kept for seven years, which is the period Malaysian tax law requires business records to be retained.
2. Your rights under the PDPA
We handle personal data in accordance with the Malaysian Personal Data Protection Act 2010, as amended by the Personal Data Protection (Amendment) Act 2024, whose provisions came into force in stages through 2025. You may ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to stop using it. Ask and we will do it — there is no form and no fee.
If personal data we hold is ever breached in a way likely to cause you significant harm, we will notify the Personal Data Protection Commissioner within 72 hours of becoming aware of it, and tell you within seven days of that notification.
3. Cookies and tracking
This site sets no cookies. There is no analytics, no advertising pixel, no local or session storage and no fingerprinting — nothing is written to your device, and nothing about your visit is recorded by us. There is no cookie banner on this page because there is nothing to consent to.
4. Third parties your browser contacts
Opening this page makes your browser fetch files from one service we do not control. It necessarily receives your IP address, your browser's user-agent string and the address of the page you are on, and it is governed by its own privacy policy rather than this one:
fonts.googleapis.com and fonts.gstatic.com — Google Fonts, which serves the typefaces this site is set in.
If you message us on WhatsApp, that conversation is carried by WhatsApp and handled under Meta's privacy policy, not ours. Email reaches our own inbox directly.
5. Accessibility
This site is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. In practice:
- Every interactive element has a visible focus indicator, so the whole site can be used from the keyboard alone.
- Semantic HTML and ARIA attributes throughout, so a screen reader announces the page in a sensible order.
- Every animation honours
prefers-reduced-motion. With it set, nothing on the site moves.
If any part of this site is hard for you to use, tell us and we will fix it.
6. How this site was built
This site was designed and written with the help of AI tooling, alongside a person who reviewed and approved what went into it. You should be told that plainly rather than left to guess.
It also means mistakes were made along the way, and some may still be here — a wrong figure, a link that goes nowhere, a claim that no longer matches how we work. Errors were found and corrected during the build, and we do not assume we caught every one. Nothing on this site is a contract: the price, the scope and the date that bind us are the ones we put in writing and you approve before any work starts.
If you find something here that is wrong, tell us at BUILDWEB.MY@gmail.com and we will correct it.
7. Getting in touch about this policy
Privacy questions, requests about your data and accessibility problems all go to the same place: BUILDWEB.MY@gmail.com. A person reads it.